![]() However, some users still reported issues across the afternoon.Ī sign said there was a limit on cash withdrawals. Some customers told the ABC they started regaining access to their online accounts in the afternoon, and others were able to make payWave purchases after lunchtime. "Please note there may be delays in some payments as we continue to bring services back online." "We can confirm we have identified the cause of the issue and services are being restored. "Services are recovering following intermittent issues that some customers experienced across our banking services today. In an update posted at 4:00pm AEST, the bank apologised to customers and said: "I couldn't access anything … it's quite frustrating."ĭo you know more about the Commonwealth Bank outage? Contact What caused the CommBank outage, and when will it be fixed?Ī spokesperson told the ABC said the outage was caused by an update to an "internal application" used by the bank, which then caused a problem with a server. "I had to walk away and say I can't pay for my appointment because I didn't have the funds," she said. Ms Bury could not pay for her appointment, and she said she would have to go without medication she needs for a bad infection caused by tonsillitis. Jade Bury was told to ask friends or family for help until the banking issue was resolved. ![]()
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